Hello friends! Today I have a great job opportunity for everyone, especially for freshers who have just finished their 12th standard or graduation. Hexaware, a very big and well-known IT company, is hiring in Navi Mumbai. They are looking for people to join their team as an Executive or Senior Executive. This is a perfect chance to start your career with a top company.
About the Job: What You Will Actually Do
The job is for an "International Voice - Non-Emergency Services" process. Let me explain this in simple terms.
"International Voice" means your main job will be to talk to customers on the phone who are from other countries, like the USA or the UK. This is why having excellent English communication skills is the most important requirement.
"Non-Emergency Services" is the best part! It means you will not be handling stressful emergency calls like police or ambulance. Instead, you will be helping customers with their regular questions, like providing information about a product, solving a technical problem, or helping them with their account. It is a customer service role.
Here is a simple breakdown of your work:
- Talk to Customers: You will answer incoming calls from international customers in a professional and friendly manner.
- Solve Problems: You will listen to the customer's query and provide them with the right solution.
- Provide Information: You will give customers clear and accurate information about the company's products or services.
- Update Records: You will need to use basic Microsoft Excel to maintain records of your calls.
Who Can Apply for This Job? (Eligibility)
This is the great news – many people can apply for this job!
- Education: You can be HSC (12th Pass) or a Graduate from any stream (like Arts, Commerce, or Science).
- Experience: Freshers are absolutely welcome to apply! If you have 6 months of experience in an international BPO, that is also good.
- The Most Important Skill: You MUST have Excellent English Communication Skills. Your speaking and listening skills should be very good.
- Other Skills: You need to have basic knowledge of Microsoft Excel.
Salary and Location Details
For a fresher in an international voice process in Navi Mumbai, the estimated starting salary is usually in the range of ₹20,000 to ₹30,000 per month (approx. ₹2.4 Lakhs to ₹3.6 Lakhs per year). The final salary will depend on your interview and communication skills.
The job is located at Hexaware's office in Millennium Business Park, Mahape, Navi Mumbai. This is a major IT park and is easy to reach from different parts of Navi Mumbai and Thane.
About the Employer: Hexaware
Hexaware is a big, global IT and BPO services company. They have offices all over the world and work with many famous international clients. A job at Hexaware is a great way to start your corporate career, and they are known for having a good work environment and providing excellent training.
Frequently Asked Questions (FAQ)
What is the salary for freshers at Hexaware?
A1: The starting salary for freshers in an international voice process at a company like Hexaware in Navi Mumbai is typically between ₹2.5 Lakhs and ₹3.6 Lakhs per year, depending on your communication skills and the specific client process.
Is this a work-from-home job?
A2: The job posting mentions the location as Navi Mumbai, which means this is an office-based job. You will need to work from their office in Mahape.
What are the shift timings in an international voice process?
A3: Because you will be talking to customers in other countries, you must be ready to work in rotational shifts. This will include night shifts to match the timings of countries like the US or UK.
Is Saturday and Sunday a fixed off?
A4: In most BPOs, the weekly offs are rotational and may not be on Saturday and Sunday. You will usually get two days off in a week, but they could be on any day.
I am only 12th pass, can I really apply?
A5: Yes, absolutely! The company has clearly mentioned that HSC (12th Pass) candidates are eligible to apply for this role. Your English skills are more important than your degree for this job.
What kind of questions will be asked in the interview?
A6: The interview will mainly focus on checking your English communication skills. They will have a conversation with you, maybe ask you to read something, and check your grammar and listening skills. They will also ask some basic HR questions.
What is the Hexaware Navi Mumbai contact number for HR?
A7: The poster provides the HR contact number as +91 8356968636 and an email ID YuktaR@hexaware.com. It is always best to apply through the official link first and then use these contacts for any follow-up.
What is the full address of Hexaware in Mahape?
A8: The full address is: A Block, Bldg. No. 152, Millennium Business Park, T.T.C. Industrial Area, Sector - 3, Mahape, Navi Mumbai, Maharashtra 400710.
📄 Official Notification / Apply Link: https://bit.ly/44ONTe6
📧 Apply via Email: YuktaR@hexaware.com