Hello friends! If you love a fast-paced environment and want to work at one of the busiest places in Mumbai, I have the perfect job for you. The Ginger Hotel right near the Mumbai Airport is looking for a Guest Service Associate for their Food & Beverage (F&B) team. This is a brilliant opportunity to build a dynamic career with the trusted TATA Group (IHCL).
About the Job: Service at High Speed
Working in the F&B team of an airport hotel is very different and exciting. Your guests are often in a hurry – they might be airline crew, business travelers catching an early flight, or families waiting for a connecting flight. Your job is to provide them with quick, efficient, and friendly service.
As a Guest Service Associate, you will be working in the hotel's restaurant or cafe. You are the person who ensures that every guest, no matter how short on time they are, has a pleasant and satisfying dining experience.
Here is a simple breakdown of your work:
- Provide Quick Service: You will take guest orders quickly and serve their food and drinks efficiently.
- Be an Expert on the Menu: You will need to know the menu well to help guests make a quick choice.
- Handle Different Guests: You will serve all kinds of people, from pilots and cabin crew to international tourists.
- Work in a Fast Environment: The restaurant at an airport hotel is always busy. You must be energetic and able to handle a fast pace.
- Team Coordination: You will work closely with the kitchen to ensure orders are prepared quickly and accurately.
Who Can Apply for This Job? (Eligibility)
IHCL is looking for energetic and service-oriented individuals. This is a great role for both freshers and candidates with some experience.
- Experience: The official post says "Not Applicable." This means the company is open to hiring candidates with the right attitude, whether you are a fresher or have some experience.
- Education: No specific qualification is listed. However, having a Diploma or Degree in Hotel Management will give you a big advantage for a job with IHCL.
- Skills You Need:
- Excellent communication skills and a very friendly personality.
- You need to be quick, efficient, and able to work well under pressure.
- A positive attitude and a passion for customer service are a must.
Salary and Location Details
For a Guest Service Associate in a busy airport hotel in Mumbai, the estimated salary is typically in the range of ₹22,000 to ₹32,000 per month. In addition to this, you will also get a share of the service charge and can earn good tips from guests.
The job is located at Ginger Mumbai, right next to the Domestic Airport in Vile Parle East. This is a prime location for anyone who loves the dynamic atmosphere of an airport.
About the Employer: Ginger Hotels
Ginger is a modern hotel brand from the Indian Hotels Company Limited (IHCL), which is part of the TATA Group. Ginger hotels are known for being smart, stylish, and providing a comfortable and efficient stay. They are perfect for modern travelers, which is why you find them at key locations like airports.
Frequently Asked Questions (FAQ)
What is the main difference between working at an airport hotel and a city hotel?
The main difference is the pace. In an airport hotel, service needs to be much faster and more efficient because guests are often on a tight schedule. In a city hotel, dining can be more relaxed. You will learn to be very quick and organized in this job.
Is this a permanent job with TATA?
This is a full-time position. IHCL is a TATA company and is known for offering stable careers with good growth opportunities to its employees.
Will I have to work in night shifts?
Yes, absolutely. An airport hotel operates 24/7. The F&B department is always running to serve guests with early morning or late-night flights. You must be prepared to work in all rotational shifts, including nights.
What is the career growth for this role?
The career growth in F&B is excellent. From a Guest Service Associate, you can grow to become a Team Leader, a Restaurant Supervisor, and eventually a Restaurant Manager. IHCL is known for promoting its internal employees.
Can I apply if I don't have a hotel management degree?
Yes, you can. The official post does not ask for a specific degree. If you have excellent communication skills, a great attitude, and are a fast learner, you have a good chance of being selected.
What is the Ginger Mumbai Airport contact number?
The public contact number for Ginger Mumbai, Airport is generally listed as 022 6161 6333. Please remember to apply for the job only through the official IHCL careers link provided.
What is the full address of Ginger Mumbai Airport?
The full address is: Nehru Road, Near Domestic Airport, Navpada, Vile Parle East, Mumbai, Maharashtra 400099.