Hello friends! For all of you looking for hotel job opportunities in Pune, I have some great news. The modern Ginger Hotel in Wakad, Pune, which is a part of the TATA Group (IHCL), is looking for a Guest Service Associate for their Front Office department. This is a wonderful opportunity to build a career with a top brand in one of Pune's fastest-growing areas.
About the Job: Be the Face of the Hotel
As a Guest Service Associate in the Front Office, you are the first person our guests meet and the last person they see when they leave. You are the "face" of the hotel. Your main job is to provide a warm welcome and a smooth experience for every guest.
Working at the Wakad location is special because most of your guests will be business travelers visiting the nearby IT parks and industrial areas. Your service will be very important in making their busy trip comfortable and hassle-free.
Here is a simple breakdown of your work:
- Welcome Guests: You will greet guests, handle their check-in process quickly, and give them their room keys.
- Guest Assistance: You will be the main person to help guests with any questions they have, whether it's about the hotel's wifi or directions to their office.
- Handle Check-outs: You will manage the check-out process, prepare the final bill, and ensure the guest has a pleasant departure.
- Manage Reservations: You will answer phone calls and emails to take room bookings and manage reservations.
Who Can Apply for This Job? (Eligibility)
IHCL is looking for friendly, energetic, and professional individuals. This is a great role for both freshers and candidates with some experience.
- Experience: The official post says "Not Applicable." This means the company is open to hiring candidates with the right attitude, whether you are a fresher or have a few years of experience.
- Education: No specific qualification is listed. However, for a brand like IHCL, having a Diploma or Degree in Hotel Management or even a regular graduation degree with good communication skills will be a strong advantage.
- Skills You Need:
- Excellent communication skills and a very friendly and professional personality.
- Basic computer skills to work with the hotel's software.
- A guest-first attitude and a passion for helping people.
Salary and Location Details
For a Guest Service Associate in a good hotel in Pune, the estimated starting salary is typically in the range of ₹20,000 to ₹30,000 per month. In addition, you may also be eligible for performance-based incentives.
The job is located at Ginger Pune, in Wakad. This is a major IT and business hub in the Pimpri-Chinchwad area of Maharashtra, making it a very dynamic place to work.
About the Employer: Ginger Hotels
Ginger is a modern hotel brand from the Indian Hotels Company Limited (IHCL), which is part of the TATA Group. Ginger hotels are known for being smart, stylish, and providing a comfortable and efficient stay, which is perfect for business travelers. A career with Ginger is a great way to grow with the trusted TATA brand.
Frequently Asked Questions (FAQ)
What is the main role of a Front Office Guest Service Associate?
The main role is to be the first point of contact for hotel guests. You handle all their needs from the moment they arrive (check-in) to the moment they leave (check-out), ensuring they have a smooth and pleasant stay.
Can I apply if I am a fresher?
Yes, you can. The job posting says experience is "Not Applicable," which means IHCL is open to hiring freshers with the right attitude and good communication skills for this role.
What is the work environment like at Ginger Wakad?
Since Wakad is a major business and IT hub near Hinjewadi, the hotel is usually very busy with corporate guests. The environment is professional and fast-paced. You will learn to be very efficient and organized.
Will I have to work in night shifts?
Yes. The Front Office department in a hotel operates 24/7. You must be prepared to work in all rotational shifts, including morning, evening, and night shifts.
What is the career growth for this role?
From a Guest Service Associate, you can grow to become a Team Leader, a Front Office Supervisor, an Assistant Front Office Manager, and eventually the Front Office Manager for the hotel. IHCL provides excellent training for career growth.
What is the Ginger Pune Wakad contact number?
The public contact number for Ginger Pune, Wakad is generally listed online. However, for job applications, you must apply through the official IHCL careers link provided. You can use the phone number for general hotel inquiries.
What is the full address of Ginger Hotel in Wakad?
The full address is: Aditya Birla Hospital Marg, Wakad, Pune, Pimpri-Chinchwad, Maharashtra 411033.
📄 Official Notification / Apply Link: https://careers.ihcltata.com/job/Pune-Guest-Service-Associate-MH-411057/3597980/