This is a perfect opportunity for individuals looking for the latest full-time fresher jobs in IT Support in Navi Mumbai. This opening at MindSpace Software Technologies is ideal for 12th Pass or Diploma holders with a passion for computer hardware and networking and 0 to 1 year of experience.
Job Summary
MindSpace Software Technologies Private Limited (MSTPL) is looking for a motivated and tech-savvy Trainee Hardware Engineer to join their IT support team in Mahape, Navi Mumbai. This is an entry-level, hands-on role perfect for someone who enjoys solving computer problems and wants to build a career in IT infrastructure management. As a trainee, you will learn and grow with the organization, providing essential technical support to all end-users.
Your primary role will be to assist the IT team with the setup, maintenance, and troubleshooting of all computer hardware, software, and network systems within the office. This is a great opportunity to apply your technical skills and develop new ones in a professional IT environment.
What Will You Be Responsible For?
- End-User Support: Provide first-level technical support to employees for their computer hardware, software, and network issues, either in person, by phone, or via email.
- Hardware Management: Assist with the setup and configuration of new desktops, laptops, printers, and other computer peripherals.
- Troubleshooting: Fix desktop/laptop issues at a primary level and resolve basic network-related problems like cable crimping, router checks, and WIFI connectivity.
- System Maintenance: Support regular data backups, system updates, and patch management to keep the IT systems running smoothly and securely.
- Inventory & Documentation: Help maintain the IT inventory, track hardware and software licenses, and document all support issues and their resolutions in the help desk system.
Who is the Ideal Candidate?
- Education: A High school diploma (12th Pass) or equivalent is the minimum requirement. A diploma or certification in IT (like CompTIA A+) is a plus.
- Experience: This role is for Freshers or candidates with up to 1 year of experience.
- Technical Skills:
- Basic knowledge of Windows and/or macOS operating systems.
- Familiarity with common office software like Microsoft Office or Google Workspace.
- Basic understanding of computer hardware and network troubleshooting.
- Core Competencies: Good communication skills, a helpful and customer-service-oriented attitude, and a strong eagerness to learn new technologies.
Frequently Asked Questions (FAQ)
Q1: What is the main role of this Trainee Hardware Engineer?
A1: The main role is to provide hands-on IT support to the company's employees. This includes setting up new computers, troubleshooting hardware and network problems, and helping users with their technical issues.
Q2: Is this a software development job?
A2: No, this is not a software development or coding job. It is focused on IT support, which involves computer hardware, operating systems, and networking.
Q3: Can 12th Pass students apply?
A3: Yes, a high school diploma (12th Pass) is the minimum educational requirement, making it a great opportunity for candidates who have completed their schooling and are interested in IT.
Q4: Do I need any specific IT certifications to apply?
A4: While not mandatory, the company has mentioned that having an IT certification like CompTIA A+ or Microsoft Certified Fundamentals is a "plus," which means it will give you an advantage.
Q5: What is the exact work location?
A5: The job is located at their office in Millenium Business Park, Sector 2, Mahape, Navi Mumbai, Maharashtra 400710.
📄 Official Notification / Apply Link: https://www.mindspacetech.com/mstpl-career