This is a perfect opportunity for experienced professionals looking for the latest full-time private job as a Duty Manager for Terminal Operations in Mumbai, Maharashtra. This opening at Adani Airports is ideal for graduates with 5-7 years of experience in aviation management and a strong background in airport operations.
Job Summary
Adani Group is looking for a skilled and experienced Duty Manager to oversee operations at Mumbai's busy Terminal 1. This is a high-responsibility role where you will be the person in charge of an entire shift, ensuring that everything in the terminal runs smoothly, safely, and efficiently for thousands of passengers every day.
As the Duty Manager, you will lead a team and be the main point of contact for resolving any issues that arise, from managing passenger flow to coordinating with airlines and security agencies. This role is perfect for a calm and decisive leader with a strong background in airport operations who thrives in a fast-paced environment and is passionate about providing an excellent passenger experience.
What Will You Do in This Role?
- Lead Shift Operations: Manage all terminal activities during your assigned shift, from passenger check-in to on-time flight departures.
- Enhance Passenger Experience: Oversee customer service, assist passengers, resolve complaints, and manage VIP lounges to ensure a high standard of service.
- Manage Terminal Resources: Supervise the management of essential resources like baggage trolleys, golf carts, and inter-terminal coaches to ensure they are available and operational.
- Handle Emergencies: Act as the lead responder during any emergencies, such as medical incidents or security threats, following all standard procedures.
- Coordinate with Stakeholders: Work closely with airlines, ground handlers, security forces (CISF), and other government agencies to ensure seamless coordination.
- Oversee Vendors: Monitor the performance of various service vendors within the terminal to maintain high operational standards.
- Supervise and Develop Staff: Provide leadership to your team, monitor their performance, and identify their training needs to keep them engaged and effective.
Who is Eligible to Apply?
- Education: A Bachelor's degree in Business Administration, Aviation Management, or a similar field is required.
- Experience: You must have a minimum of 5 to 7 years of hands-on experience in airport terminal operations.
- Key Skills:
- Strong leadership and team management abilities.
- Excellent problem-solving skills to handle operational challenges quickly.
- Experience in managing multiple stakeholders (airlines, security, vendors, etc.).
- A strong focus on improving passenger experience and operational efficiency.
Frequently Asked Questions (FAQ)
Q1: What is the main role of a Duty Manager?
A1: The Duty Manager is the overall in-charge of the airport terminal during a specific shift, responsible for ensuring all operations run smoothly, safely, and efficiently.
Q2: Who is the hiring organization?
A2: The hiring organization is Adani Airports Holding Limited, a part of the Adani Group.
Q3: Where is the job located?
A3: This is a full-time, on-site position at Terminal 1 of the Mumbai Airport in Vile Parle.
Q4: What is the required experience?
A4: A minimum of 5 to 7 years of experience in airport terminal operations is required for this role.
Q5: What is the last date to apply for this job?
A5: The last date to submit an application is September 30, 2025.
📄 Official Notification / Apply Link: https://adani.com/Opportunity/#en/sites/CX_2009/job/33935