Manager, Site Payments Jobs in Mumbai at Johnson & Johnson | Apply Now 2025

Post Name Manager, Site Payments
Employer Johnson & Johnson
Location Mumbai / Bangalore / Hyderabad
Job Type Full-Time (Hybrid)
Category Management Jobs
Last Date Open until Filled

This is a perfect opportunity for experienced professionals looking for the latest full-time hybrid jobs for a Site Payments Manager in Mumbai, Bangalore, or Hyderabad. This leadership opening at Johnson & Johnson is ideal for graduates with 7-10+ years of experience in the pharmaceutical industry and clinical research.

Job Summary

Johnson & Johnson, a global leader in healthcare, is hiring a Manager for its Site Payments team. This is a crucial leadership role within the R&D Operations division, responsible for managing the team that handles all payments to clinical trial sites in the region. The position offers a hybrid work model and can be based in Mumbai, Bangalore, or Hyderabad.

As the Site Payments Manager, your primary objective is to ensure that all payments to clinical investigator sites are timely, accurate, and compliant with all regulations. You will lead a team, collaborate with various global and local departments, and work to continuously improve the payment processes. This is an excellent opportunity for a professional with a strong background in clinical trial management or site payments to take on a people leadership role.

What Will You Be Responsible For?

  • Lead the Payments Team: Manage, coach, and develop the regional site payments team to ensure high performance and efficiency.
  • Oversee Payment Processes: Supervise the end-to-end payment process for clinical trial sites, ensuring accuracy and adherence to contractual timelines.
  • Ensure Compliance: Make sure all payment activities comply with company policies and healthcare regulations like HIPAA and FCPA.
  • Process Improvement: Monitor payment metrics, identify opportunities for improvement, and implement more efficient processes and SOPs.
  • Stakeholder Collaboration: Work closely with internal teams (like Site Contract Managers and study teams) and external partners to resolve any payment issues or delays.
  • Contract Review: Provide expert input on payment term language during the negotiation of Clinical Trial Agreements (CTAs).

Who is the Ideal Candidate?

  • Education: A Bachelor's degree or an equivalent qualification is required.
  • Experience: A total of 7 to 10+ years of professional experience in the pharmaceutical or clinical research industry is necessary.
  • Specific Experience: You must have at least 4 years of hands-on experience in clinical trial management or, specifically, in site payments.
  • Leadership: Previous team management experience is preferred.
  • Key Skills:
    • Strong analytical and problem-solving abilities.
    • Excellent written and oral communication skills in English.
    • The ability to work effectively in cross-functional and virtual teams.
    • Proficiency in systems like CTMS, EDC, and SAP/Ariba is a plus.

Frequently Asked Questions (FAQ)

Q1: What is the main role of a Manager, Site Payments?

A1: The main role is to lead a team and manage the entire process of making accurate and timely payments to the hospitals and clinics (sites) that are conducting clinical trials for Johnson & Johnson.

Q2: Who is the hiring organization?

A2: The hiring organization is the global healthcare company Johnson & Johnson.

Q3: What does 'Hybrid Work' mean for this position?

A3: A hybrid work pattern means you will be expected to work some days from the office (in Mumbai, Bangalore, or Hyderabad) and some days from home.

Q4: What specific experience is mandatory for this role?

A4: You must have at least 4 years of experience specifically in clinical trial management or site payments within the pharmaceutical or healthcare industry.

Q5: Are there multiple job locations for this post?

A5: Yes, this single position can be based in one of three locations: Mumbai, Bangalore, or Hyderabad.

Disclaimer

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