Hello friends, especially my experienced friends in the hotel industry! Today, I have a great leadership opportunity for you in Navi Mumbai. The stylish and modern Vivanta Navi Mumbai, Turbhe, is looking for a Duty Manager. This is a key role in the Front Office department and a great step up in your career with the TATA Group (IHCL).
About the Job: Be the Leader of the Shift
As a Duty Manager, you are the Manager on Duty (MOD). In simple words, you are the leader in charge of the entire hotel during your shift. When the General Manager or other senior managers are not there, you are the main decision-maker. Your most important job is to ensure that all operations run smoothly and that every guest has a perfect experience.
Working at Vivanta Navi Mumbai is a dynamic role, as the hotel is in a busy industrial area, serving many corporate and business guests. You must be able to handle a fast-paced environment with professionalism.
Here is a simple breakdown of your work:
- Lead the Front Office: You will supervise the Front Office team, including the reception, bell desk, and concierge, during your shift.
- Handle Guest Issues: You will be the first point of contact for any guest complaints or special requests and will have the authority to solve them immediately.
- Ensure Smooth Operations: You will coordinate with all hotel departments (like Housekeeping, Security, and F&B) to handle any operational issues that arise.
- Maintain Safety & Security: You are responsible for the safety and security of all guests and employees during your shift.
- Be a Brand Ambassador: You will represent the high standards of service and hospitality of the Vivanta and Taj brands.
Who Can Apply for This Job? (Eligibility)
IHCL is looking for a polished, confident, and experienced hospitality professional for this leadership role.
- Education: A Degree or Diploma in Hotel Management is essential for this role.
- Experience: You should have at least 3 to 5 years of experience in the Front Office department of a good, branded hotel. At least 1-2 years of experience in a supervisory role (like a Team Leader or Assistant Manager) is a must.
- Skills You Need:
- Excellent problem-solving skills and the ability to think on your feet.
- Strong leadership and communication skills.
- A very professional and calm personality, especially in difficult situations.
- Good knowledge of hotel software like Opera/Fidelio.
Salary and Location Details
For a Duty Manager role at a Vivanta hotel in Maharashtra, the estimated monthly salary is very competitive and can be in the range of ₹60,000 to ₹90,000 per month. Your final salary will depend on your experience.
The job is located at Vivanta Navi Mumbai, in the Turbhe MIDC area. This is a prime business location in Navi Mumbai.
About the Employer: Vivanta by Taj
Vivanta is a modern and stylish hotel brand from the Indian Hotels Company Limited (IHCL), which is part of the TATA Group. Vivanta hotels are known for their energetic atmosphere, smart design, and excellent service, especially for business travelers. A career here means being part of a dynamic team.
Frequently Asked Questions (FAQ)
What is the main role of a Duty Manager?
The main role of a Duty Manager is to be the in-charge of the hotel during a shift. They handle all guest problems, manage the front office team, and ensure the entire hotel operation runs smoothly and safely.
Is this a 9-to-5 job?
No, definitely not. A Duty Manager job is a 24/7 role. You will have to work in rotational shifts, which include morning, evening, and night shifts, to ensure a manager is always on duty at the hotel.
What is the salary for a Duty Manager at Vivanta?
While the company has not mentioned the official salary, the estimated salary for a Duty Manager at a Vivanta hotel in Navi Mumbai is usually between ₹60,000 and ₹90,000 per month, based on experience.
What is the career growth after this role?
A successful Duty Manager can grow to become an Assistant Front Office Manager, then a Front Office Manager, and then a Director of Rooms. IHCL is known for providing excellent career growth opportunities for its employees.
Is a Hotel Management degree compulsory?
Yes, for a leadership role like this in a top brand like IHCL, a degree or diploma in Hotel Management is almost always a mandatory requirement.
What is the Vivanta Navi Mumbai contact number?
The public contact number for Vivanta Navi Mumbai, Turbhe is generally listed as 022 6284 8700. For job applications, it is mandatory to apply through the official IHCL careers link provided.
What is the full address of Vivanta Navi Mumbai?
The full address is: D/40-1, Turbhe Midc Rd, MIDC Industrial Area, Sanpada, Navi Mumbai, Maharashtra 400703.
📄 Official Notification / Apply Link: https://careers.ihcltata.com/job/Navi-Mumbai-Duty-Manager-MH-400705/3163380/