Hello everyone! If you are looking for a job in the hotel industry, especially in Navi Mumbai, I have a wonderful opportunity for you. The stylish Vivanta Navi Mumbai hotel in Turbhe is looking for a Guest Service Associate to join their Food & Beverage (F&B) team. This is a perfect starting point for a great career with the Taj Group (IHCL).
About the Job: What You Will Actually Do
So, what is a Guest Service Associate in the F&B department? In simple words, you will be working in the hotel's restaurants, cafes, or banquet halls. You are the face of the hotel's dining experience. Your main job is to make every guest feel welcome, happy, and well-cared for.
This is a very active and guest-focused role. You will be part of a team that creates a memorable dining experience for everyone who walks into the restaurant.
Here is a simple breakdown of your work:
- Welcome Guests: You will greet guests with a warm smile and escort them to their tables.
- Take Orders: You will explain the menu, answer any questions, and take the guests' food and drink orders accurately.
- Serve with Style: You will serve the food and beverages to the guests, making sure everything is perfect.
- Provide Excellent Service: You will always be attentive to the guests' needs, whether they need a water refill or have a special request.
- Work as a Team: You will work closely with the kitchen team and other service staff to ensure smooth and quick service.
Who Can Apply for This Job?
IHCL is looking for someone who is energetic, friendly, and has a passion for service. This is a great role for both freshers and experienced people. You are a good fit if you have:
- Education: A Diploma or Degree in Hotel Management is a big plus. However, candidates who have passed their 12th standard with good communication skills can also be considered.
- Experience: This is an entry-level position, so freshers are welcome to apply. If you have 1-2 years of experience in a good restaurant or hotel, it will be an advantage.
- Skills You Need:
- Excellent communication and listening skills.
- A friendly, positive, and guest-centric attitude.
- The ability to work well in a team.
- Good personal grooming and a professional appearance.
Salary and Location Details
For a Guest Service Associate in a Vivanta hotel, the estimated starting salary for a fresher is typically in the range of ₹20,000 to ₹30,000 per month, plus service charges and tips. The final salary will depend on your experience and interview.
The job is located at Vivanta Navi Mumbai, in the Turbhe MIDC area of Navi Mumbai. The hotel is a modern and stylish landmark in the area.
About the Employer: Vivanta by Taj
Vivanta is a modern and stylish brand from the Indian Hotels Company Limited (IHCL). Vivanta hotels are known for their lively atmosphere, smart design, and excellent service. A career at Vivanta means being part of a dynamic and energetic team within the trusted TATA Group.
Frequently Asked Questions (FAQ)
Q1: What is the F&B Department?
A1: F&B stands for "Food and Beverage." This department is responsible for all the dining operations in a hotel, including the restaurants, coffee shops, bars, room service, and banquets (events).
Q2: Is this job the same as a waiter?
A2: "Guest Service Associate" is the modern and professional term for a waiter or steward in a five-star hotel. The role is the same, but the title reflects the high level of service and guest interaction that is expected.
Q3: Can I apply for this job if I am a fresher?
A3: Yes, absolutely. This is an excellent entry-level position for freshers who have a passion for the hotel industry and good communication skills.
Q4: Will I get a service charge and tips?
A4: Yes, in most five-star hotels, service staff like Guest Service Associates receive a share of the service charge collected from guests, in addition to their salary. You can also receive tips directly from guests for good service.
Q5: What is the career growth path for a Guest Service Associate?
A5: A successful GSA can grow to become a Team Leader, a Restaurant Supervisor, an Assistant Restaurant Manager, and eventually a Restaurant Manager. IHCL (Taj Group) is known for providing excellent training and career growth opportunities.
📄 Official Notification / Apply Link: https://careers.ihcltata.com/job/Navi-Mumbai-Guest-Service-Associate-MH-400705/3568980/