Are you ready to step into a leadership role at one of Mumbai's most prestigious luxury hotels? For those looking for the latest hotel jobs in Mumbai and nearby, Maharashtra, this is a perfect opportunity. The JW Marriott Mumbai Sahar, located right at the international airport, has a new vacancy for an Assistant Front Desk Manager. This is a fantastic chance to begin your management career with a world-class brand.
Your Role as a Leader at the Front Desk
This is not just a front desk job; it's an entry-level management position. You will be responsible for leading the front office team, which includes Guest Services, Bell Staff, and the Switchboard. Your main goal will be to ensure every guest has an exceptional experience from the moment they arrive, while also making sure your team is happy and motivated.
You will be the person your team looks up to. You'll help solve problems, handle guest complaints with care, and make sure everything runs smoothly during your shift. This role is a perfect blend of guest interaction and team leadership.
What Your Responsibilities Will Be
- Team Leadership: You will guide, coach, and support the front office staff, setting a positive example for everyone.
- Guest Experience: Your top priority is to make sure guests feel welcomed and valued. You will handle guest issues and work to find the best solutions.
- Daily Operations: You'll oversee the day-to-day activities at the front desk, ensuring all hotel standards and procedures are followed correctly.
- Training & Development: You will help train new employees and support the ongoing development of your team members.
Why This is a Great Career Move
Working with a brand like JW Marriott opens up a world of opportunities. Here’s what makes this role special:
- Work with a Global Leader: Marriott International is one of the biggest names in hospitality. Experience here is highly valued across the industry.
- Develop Your Leadership Skills: This is a direct path into a management career. You will gain valuable experience in leading a team in a high-pressure, luxury environment.
- Be Part of "The JW Treatment™": JW Marriott believes in taking care of its employees first. They provide excellent training, a supportive community, and a focus on your personal and professional growth.
Salary and Benefits: What to Expect
While the official salary is not listed, an Assistant Front Desk Manager at a luxury hotel in Mumbai can typically expect a salary in the range of ₹40,000 to ₹60,000 per month. Please note this is an estimate and the final offer will depend on your qualifications and experience. In addition to the salary, you can expect excellent benefits, including training programs and opportunities for career advancement within the global Marriott network.
Who is the Ideal Candidate?
JW Marriott is looking for someone with a passion for hospitality and leadership potential. You are a great fit if you have:
- A 2-year degree in Hotel Management or a related field (no prior experience required).
- OR a high school diploma with at least 2 years of experience in guest services or front desk operations.
- Excellent communication and interpersonal skills.
- A natural ability to lead and motivate others.
- A calm and professional attitude, especially when solving problems.
Location & Commute
The hotel is located at the Chhatrapati Shivaji Maharaj International Airport in Sahar, Andheri. This is a prime location, making it a hub for international and domestic travelers. It is easily accessible via the Western Express Highway and is well-connected to major business districts like BKC. The Andheri and Vile Parle train stations on the Western line are the closest local railway hubs.
About the Employer: JW Marriott
JW Marriott is one of Marriott International's top luxury brands, with beautiful hotels in major cities and resort locations worldwide. The brand is built on the philosophy that happy employees lead to happy guests. They are known for creating a supportive and friendly work environment where you can grow your career and pursue your passions.
Frequently Asked Questions (FAQ)
Q1: Is this job suitable for freshers?
A1: Yes, it is suitable for freshers who have a 2-year degree in Hotel Management or a related field. If you have a high school diploma, you will need 2 years of relevant experience.
Q2: What is the main difference between this role and a regular Front Desk Agent?
A2: A Front Desk Agent focuses on individual guest transactions like check-ins and check-outs. An Assistant Front Desk Manager is a leadership role focused on supervising the entire team, handling escalated guest issues, and ensuring the smooth operation of the front office.
Q3: What is the work environment like at an airport hotel?
A3: An airport hotel is a very dynamic and fast-paced environment. You will interact with guests from all over the world. It requires you to be efficient, organized, and excellent at managing your time and your team.
Q4: How do I apply for this job?
A4: You must apply through the official Marriott International careers website. Please use the "Official Notification / Apply Link" provided below to submit your application directly.
📄 Official Notification / Apply Link: https://careers.marriott.com/assistant-front-desk-manager/job/C1D777BA776DF3500CCC9218BF8E6B19