This is a perfect opportunity for hospitality professionals looking for the latest full-time private jobs for a Duty Manager in Alibaug, Maharashtra. This leadership opening at the prestigious Taj Alibaug is ideal for candidates with a passion for delivering an exceptional guest experience and leading a front office team.
Job Summary
The beautiful Taj Alibaug, part of the renowned IHCL Group, is looking for a dedicated and professional Duty Manager to join its Front Office team. This is a crucial leadership role where you will be responsible for the smooth running of the hotel during your shift, acting as the main point of contact for both guests and staff.
As the Manager on Duty, you will oversee all front office operations, handle any guest issues with care and efficiency, and ensure that the highest standards of Taj hospitality are maintained at all times. This is an excellent career move for someone looking to take on more responsibility in a luxury hotel environment and make a real impact on the guest experience.
What Will You Be Responsible For?
- Oversee Front Office Operations: Supervise the front desk team and ensure all guest check-in, check-out, and other services are handled smoothly and professionally.
- Act as Manager on Duty: Take charge of the entire hotel's operations during your shift, making decisions and resolving issues as they arise.
- Guest Experience Management: Personally handle and resolve any guest complaints or special requests to ensure the highest level of guest satisfaction.
- Team Leadership: Support, guide, and motivate the front office staff to ensure they are performing their duties effectively and providing excellent service.
- Inter-departmental Coordination: Work closely with other hotel departments like housekeeping, security, and food & beverage to ensure seamless operations and guest services.
Who is the Ideal Candidate?
- Qualifications: The employer has not specified the exact educational qualifications for this role.
- Experience: The employer has not listed a specific number of years of experience required, making this position potentially open to a wide range of hospitality professionals.
- Key Skills:
- A strong focus on guest satisfaction (Guest Centricity).
- Excellent leadership and team collaboration skills.
- A result-oriented mindset with a commitment to process excellence.
- The ability to handle challenges with resilience and good judgment.
- Effective communication and interpersonal abilities.
Frequently Asked Questions (FAQ)
Q1: What is the main role of a Duty Manager?
A1: The Duty Manager is responsible for overseeing the entire hotel's operations during a shift, with a special focus on the front office and ensuring exceptional guest satisfaction.
Q2: Who is the hiring organization?
A2: The hiring organization is the Taj Alibaug hotel, which is part of the Indian Hotels Company Limited (IHCL).
Q3: Where is the job located?
A3: This is a full-time, on-site role at the hotel located in Alibag, Maharashtra.
Q4: Is a specific degree or experience required for this role?
A4: The official job posting does not list any specific educational or experience requirements. Candidates with relevant skills in hospitality management are encouraged to apply.
Q5: What are the most important skills for this job?
A5: The most important skills are leadership, a strong focus on guest service, problem-solving, and the ability to work collaboratively with different teams.
📄 Official Notification / Apply Link: https://careers.ihcltata.com/job/Duty-Manager-MH-402209/3389280/