This is a perfect opportunity for experienced retail professionals looking for the latest full-time jobs for a Floor Manager in Mumbai, Maharashtra and nearby. This leadership opening at Titan Company's Jewellery division (which includes brands like Tanishq) is ideal for candidates with a strong background in driving sales and managing teams in a high-end retail environment.
Job Summary
Titan Company, one of India's most respected lifestyle brands, is hiring a dynamic and results-driven Floor Manager for its Jewellery retail division in Mumbai. This is a key leadership role where you will be responsible for the entire sales floor, ensuring that the store achieves its sales targets while providing an exceptional customer experience. You will be a crucial part of the store's management team.
As a Floor Manager, your primary focus will be on driving revenue, particularly for high-value studded jewellery. You will also be responsible for team management, ensuring the store is impeccably maintained, and enhancing customer loyalty through various schemes and excellent service. This is a fantastic opportunity for a seasoned retail leader to grow their career with the TATA Group.
What Will You Be Responsible For?
- Sales Target Achievement: Drive the store to meet and exceed overall sales targets, with a special focus on studded jewellery.
- Team Leadership: Lead, motivate, and enhance the capabilities of the store's sales team to ensure high performance and a positive work environment.
- Customer Experience: Ensure every customer receives a superior shopping experience and handle any issues that may arise.
- Store Operations & Decor: Maintain the store's decor and visual merchandising to the highest standards.
- Business Growth Initiatives: Increase enrollments in customer loyalty programs (like Kitty schemes) and improve key sales metrics such as Average Unit Per Transaction (AUPT) and conversion rates.
- Lead Conversion: Effectively use tools like the "Endless Aisle" to improve the conversion of every lead and customer walk-in.
Who is the Ideal Candidate?
- Education & Experience: The employer has not specified the exact educational qualifications or number of years of experience. However, this is a managerial role that typically requires a graduate degree and significant experience in a senior retail or showroom management position, preferably in the jewellery or luxury goods sector.
Frequently Asked Questions (FAQ)
Q1: What is the main role of a Floor Manager at Titan?
A1: The main role is to manage the entire sales floor of a jewellery store. This includes leading the sales team, driving revenue to meet targets, ensuring excellent customer service, and maintaining the store's high standards.
Q2: Is Titan Company owned by TATA?
A2: Yes, Titan Company Limited is a part of the TATA Group, one of India's largest and most respected conglomerates.
Q3: Which jewellery brands does Titan own?
A3: Titan's jewellery division is famous for its market-leading brands, including Tanishq, CaratLane, and Zoya.
Q4: Is experience required for this job?
A4: While the company has not specified a number of years, this is a "Manager" level position. It requires significant prior experience in managing a team and driving sales in a retail environment, ideally in the jewellery industry.
Q5: Where is the job located?
A5: This is a full-time position based in a retail store in Mumbai, Maharashtra.
📄 Official Notification / Apply Link: https://careers.titan.in/in/en/job/P-101473/Floor-Manager