For experienced IT professionals searching for the latest banking technology jobs in Mumbai and nearby, Maharashtra, this is a prime opportunity. DBS Bank is recruiting for an Associate, Application Support. This is a fantastic chance for professionals with over 7 years of experience in supporting critical banking applications and a strong technical background.
About the Opportunity
DBS Bank's Technology and Operations (T&O) team, the backbone of the bank's infrastructure, is looking for a seasoned Application Support Associate in Mumbai. This is a crucial role where you will be responsible for ensuring the stability and smooth functioning of the bank's critical applications, particularly those used in Treasury & Markets (T&M), Custody, and PCM Clearing.
You will be the go-to technical expert for production issues, project rollouts, and regulatory application support. This role requires a blend of deep technical skills in areas like Linux, Oracle PL/SQL, and scripting, combined with strong communication and vendor management abilities. If you thrive on solving complex problems and ensuring system reliability, this is an excellent opportunity to grow your career with a leading global bank.
A Glimpse into Your Day
Your day will be dynamic and centered around ensuring the bank's technology runs flawlessly. You might start by reviewing the execution of daily BAU (Business as Usual) jobs and generating scheduled reports for business units. A high-priority production issue might come in, requiring you to immediately start troubleshooting, coordinating with vendors and internal teams, and raising incident tickets in JIRA. Later, you could be participating in a project meeting for a new application, providing input on solution design and UAT support. The day could also involve participating in a Business Continuity Plan (BCP) or Disaster Recovery (DR) drill, a critical activity for any bank.
Why This is a Standout Opportunity
- Work on Critical Systems: You will be responsible for supporting the core applications that power the bank's treasury, custody, and clearing operations.
- Blend of Tech and Business: This role allows you to use your deep technical skills while interacting directly with business units to solve their challenges.
- Join a Global Leader: Be a part of DBS Bank, a leading financial services group in Asia, known for its focus on digital innovation.
Who is the Ideal Candidate?
- Experience: A minimum of 7 years of experience in Application Support within the technology domain is mandatory.
- Education: A Diploma or Graduate degree in any stream is the minimum requirement.
- Technical Skills:
- Strong knowledge of Linux, Windows, and Oracle 12/19 (including PL/SQL development).
- Good understanding of scripting and infrastructure components like networking, SFTP, and storage systems (SAN).
- Hands-on experience with JIRA for ticket management.
- Functional Knowledge: Should have a good knowledge of banking applications, especially those used in Treasury, Custody, and Payments Clearing, including regulatory applications.
- Core Competencies: Excellent communication, problem-solving, and analytical skills, with experience in incident, problem, and change management.
Frequently Asked Questions (FAQ)
Q1: What is the main role of this Application Support Associate?
A1: The main role is to provide technical support for the bank's critical software applications. This includes resolving production issues, managing daily operational jobs, participating in new projects, and coordinating with vendors to ensure the systems are always running smoothly.
Q2: Is this a software development role?
A2: No, this is a support role, not a development role. While you need strong technical skills (like PL/SQL and scripting) to troubleshoot and solve problems, you will not be writing new applications from scratch. You will be supporting and maintaining existing ones.
Q3: What does "SRE model" mean?
A3: SRE stands for Site Reliability Engineering. It's a modern approach to IT operations that uses software engineering principles to automate operational tasks, improve system reliability, and measure performance. A good understanding of this mindset is required.
Q4: Who is DBS Bank?
A4: DBS Bank Ltd is a major Singaporean multinational banking and financial services corporation. It is one of the largest and most respected banks in Asia and has a significant and growing presence in India.
Q5: What is the required experience for this senior role?
A5: This is a senior position that requires a minimum of 7 years of hands-on experience in the field of application support.
Q6: Does this job require working in shifts?
A6: The job description mentions "24x7 availability & work culture," which strongly implies that this role will involve working in rotational shifts to support critical banking operations around the clock.
📄 Official Notification / Apply Link: https://dbs.taleo.net/careersection/dbs_professional_hires_career_section/jobdetail.ftl?job=WD77663