For individuals with a passion for patient care and strong organizational skills, this is an excellent opportunity to join a leading healthcare institution. Fortis Hiranandani Hospital in Vashi, Navi Mumbai, has a new job vacancy for an Assistant in IPD Admissions & Bed Management. This is a crucial administrative role where you will be the main coordinator for all incoming patients.
About the Opportunity: The Heart of Patient Coordination
In simple terms, this role is the control center for patient admissions. As an Assistant in IPD (In-Patient Department) Admissions, you are the first point of contact for patients who need to be admitted to the hospital. Your job is to make the entire admission process smooth, efficient, and stress-free for both the patients and their families.
You will also be responsible for "Bed Management," which means you will have the critical task of allocating the right type of room or bed to patients based on their medical needs and availability, coordinating with doctors and nursing staff to ensure everything is seamless.
A Simple Breakdown of Your Likely Responsibilities
- Patient Admissions: Greet and register patients, collect all necessary information, and complete the admission formalities accurately.
- Financial Counseling: Explain the estimated cost of treatment, counsel patients and their families on deposit amounts, and handle billing inquiries.
- Bed Allocation: Manage the hospital's bed inventory, assigning rooms (e.g., General Ward, Private Room, ICU) to new patients in coordination with the medical team.
- Inter-Departmental Coordination: Act as a communication link between the admissions desk, the doctors, the nursing staff, and the insurance (TPA) desk.
- Documentation: Maintain precise records of all patient admissions, transfers, and discharges.
Eligibility: Who Can Apply for This Role?
Fortis is looking for a compassionate and highly organized individual who can handle the pressures of a busy hospital environment. You are an ideal candidate if you have:
- Education: A Graduate degree in any discipline is required.
- Experience: At least 2 to 5 years of experience in the front office, billing, or admissions department of a reputable hospital is essential.
- Essential Skills:
- Excellent communication and interpersonal skills, with a high degree of empathy.
- Strong organizational skills and the ability to multitask effectively.
- The ability to stay calm and professional in stressful situations.
- Familiarity with hospital management software (HIS) is a major advantage.
Salary and Location Details
For an IPD Admissions role with 2-5 years of experience at a major hospital in Navi Mumbai, you can expect an estimated salary in the range of ₹25,000 to ₹40,000 per month. The final offer will depend on your experience and interview.
The job is located at the Fortis Hiranandani Hospital in Vashi, Navi Mumbai. The hospital is a prominent landmark on Mini Seashore Road, well-connected and easily accessible from Vashi railway station.
About the Employer: Fortis Healthcare
Fortis Healthcare Limited is one of India's largest healthcare providers, with a network of hospitals and diagnostic centers across the country. The Fortis Hiranandani Hospital in Vashi is a multi-specialty hospital known for its state-of-the-art medical technology and high standard of patient care. A career with Fortis means being part of a leading and trusted name in Indian healthcare.
Frequently Asked Questions (FAQ)
Q1: What does "IPD" stand for?
A1: IPD stands for "In-Patient Department." It refers to all the patients who are admitted to the hospital for treatment and stay overnight or for a longer period, as opposed to OPD (Out-Patient Department) patients who only come for consultations.
Q2: Is this a medical or a non-medical role?
A2: This is a "Non-Clinical" or non-medical role. While you work in a hospital, your responsibilities are administrative and coordinative. You do not need a medical degree, but you must be comfortable working in a healthcare environment.
Q3: What is "Bed Management"?
A3: Bed Management is the logistical process of managing the hospital's beds. It involves knowing which beds are occupied, which are free, and which are being prepared for a new patient. The goal is to ensure that patients are placed in the appropriate rooms as quickly as possible.
Q4: Is prior hospital experience mandatory for this job?
A4: Yes, for a specialized role like this, hands-on experience in a hospital's admissions, billing, or front office department is almost always a mandatory requirement.
Q5: What is the career growth path for this role?
A5: A successful Assistant in this role can grow to become a Senior Executive, an Assistant Manager, and eventually the Manager of the IPD Admissions department, overseeing the entire patient intake process for the hospital.
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