For experienced professionals seeking the latest front office jobs in Mumbai and nearby in Maharashtra, this is a perfect opportunity. The historic Masina Hospital has a new vacancy for a dedicated Front Office Executive. This is a fantastic chance to join a 120-year-old institution and become a key part of their patient services team.
About the Opportunity
Masina Hospital, a symbol of healthcare excellence in South Mumbai with a rich Parsi heritage, is seeking an experienced and professional Front Office Executive. This is a crucial, patient-facing role where you will be responsible for handling various front office functions, including Admissions, Billing, TPA (Third Party Administrator), and OPD (Out-Patient Department) services. You will be the first point of contact for patients and their families, ensuring a smooth and compassionate experience.
As a Front Office Executive, you will manage patient inquiries, handle registrations and billing, and coordinate with various departments. This role requires a candidate who is empathetic, professional, and has strong experience working in a hospital front office environment.
A Glimpse into Your Day
Your day will be dynamic and centered around patient interaction. You might start by handling new patient admissions, ensuring all documentation is completed accurately. Throughout the day, you will be assisting patients at the OPD desk, managing appointments, and handling billing inquiries. A key part of your role will be coordinating with TPA desks for insurance-related matters. You will need to be calm and efficient, providing clear information and support to patients and their relatives during what can often be a stressful time for them.
Why This is a Standout Opportunity
- Be the Face of a Heritage Institution: Represent a hospital with a 120-year legacy of exceptional healthcare and a strong mission of service.
- Comprehensive Role: Gain extensive experience across multiple front office functions, including admissions, billing, TPA, and OPD.
- Stable and Respected Hospital: Join a well-established and respected hospital known for its commitment to both its patients and its employees.
Who is the Ideal Candidate?
- Education: A relevant Graduate degree is required.
- Experience: You must have 3 to 6 years of experience working in a hospital front office.
- Key Skills: Strong organizational, documentation, and interdepartmental coordination skills are essential.
Location & Commute
The hospital is a well-known landmark located on Sant Savata Mali Marg near Byculla, Mumbai. It is centrally located and easily accessible via local train (Byculla and Sandhurst Road stations) and road networks, making it a convenient commute for candidates from various parts of the city.
About the Employer: Masina Hospital
Founded by Dr. Hormusji Manekji Masina, Masina Hospital has a rich legacy of over 120 years. It is a charitable trust hospital committed to providing exceptional and affordable healthcare to all sections of society, irrespective of caste, creed, or religion. The hospital is known for its compassionate care and modern medical facilities.
Frequently Asked Questions (FAQ)
Q1: What are the key responsibilities of this Front Office Executive role?
A1: The key responsibilities are to manage the front office functions related to patient Admissions, Billing, TPA (insurance desk), and the OPD (Out-Patient Department).
Q2: Is prior hospital experience mandatory for this job?
A2: Yes, the job advertisement explicitly requires 3 to 6 years of experience in a hospital environment. Experience in other industries (like hotels) may not be sufficient.
Q3: What does "TPA" mean in a hospital context?
A3: TPA stands for Third-Party Administrator. In a hospital, the TPA desk is responsible for coordinating with patients' insurance companies to manage cashless claims and other insurance-related processes.
Q4: Is this a private or government hospital?
A4: Masina Hospital is a private, charitable trust hospital. It is not a government hospital.
Q5: How do I apply for this vacancy?
A5: To apply, you need to send your resume directly to the hospital's HR email address: careers@masinahospital.com. You can also contact them on the provided phone number for inquiries.
📄 Official Notification / Apply Link: https://www.masinahospital.com/careers-/front-office
📧 Apply via Email: careers@masinahospital.com